Refund policy

No Returns or Refunds

All sales are final. We do not accept returns or offer refunds on any purchases.

Please review your order carefully before completing your purchase, as we cannot accept returns or exchanges.

Damaged or Lost Items

If your item arrives damaged or is lost in transit, please contact us at hello@ellapaintsthings.com within 48 hours/7 days of delivery with photos of the damage. We will work with you to resolve the issue on a case-by-case basis.

Questions Before Purchase

If you have any questions about a product before purchasing, please contact us at hello@ellapaintsthings.com and we'll be happy to help.